A Little About Us

We have been helping Santa Claus deliver super magical and intricately personalised letters to kids all across the UK since 2016.

Christmas stockings on family mantle piece around the fire christmas eve for Sant claus

All of us at the North Pole Mail share a common desire to keep the spirit and magic of Christmas alive in the best way we know how: with words.


"Words are our most inexhaustible form of magic."

To a child at Christmas time, a letter from Santa Claus, written specifically for them, is much, much more than just a letter. It's a personal conversation with one of the most special and magical figures in a child's life. When I was a child I wrote letters to the characters in my favourite books, such as Peter Pan and the BFG from Roald Dahl's classic book of the same name, and of course each year I wrote my letter to Father Christmas. I can still remember to this day, many years later, how magical and special those letters were to me and the profoundly positive impact they had on me as a child.

We started the North Pole Mail Co. in 2016, when we first helped make Christmas just that bit more magical and special for hundreds of children up and down the country with our personalised and bespoke letters from Santa. We've done it every Christmas since and now we're all super excited to have that opportunity again this year.

Our obsession for attention to detail and craftsmanship, we feel, makes our letters from Santa a cut above the rest. We wanted to do a letter from Santa properly - not just a quick bit of paper thrown off a printer that has no magic, no beauty or authentic touches. We wanted to craft letters that look exactly like you think a letter from the big guy himself would look - and that's exactly what we've done.

Keeping the spirit of Christmas alive in the hearts and minds of adults and children alike, we feel, is an important quest, and one that we're happy to pursue.

From day one that has been our goal and it's what makes us, us.

We hope that you'll agree. 

Merry Christmas, from all of us at the North Pole Mail Co. x